Workflows Not Triggering for Events
Incident Report for GeckoEngage
Resolved
This incident has been resolved. If you are still experiencing issues with events being triggered by workflows, please contact our customer success team (support@geckoengage.com).
Posted May 24, 2023 - 18:59 BST
Monitoring
We have implemented the fix and can now see functionality returning to normal.
Posted May 24, 2023 - 18:51 BST
Identified
Our engineers have identified the cause of the issue and are currently working on a fix.
Posted May 24, 2023 - 18:25 BST
Investigating
We have identified an issue affecting workflows for events. This will result in events that are set to trigger before an event, after a specific date and after an event, not firing. Our engineers are currently investigating the issue.
Posted May 24, 2023 - 18:14 BST
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