Resolved -
This incident has now been resolved and all Engagement widgets are now working as expected. If you are still experiencing an issue with your Engagement widget, please reach out to a member of the Customer Success team.
Jul 21, 12:05 BST
Investigating -
We are currently experiencing an outage affecting all Engagement widgets, rendering them unavailable. This is only affecting the Engagement widget - users with Chat widget are still operational. We are currently investigating the issue.
Jul 21, 10:28 BST