Monitoring - A fix has been implemented, and Gecko is working again. We’re continuing to monitor performance to ensure the issue is fully resolved.
Nov 03, 2026 - 13:06 GMT
Identified - We’ve identified the issue preventing users from logging into Gecko and are preparing a fix. We’ll share another update once the fix is in place.
Nov 03, 2026 - 12:36 GMT
Investigating - We’re investigating an issue preventing users from logging into Gecko. We’ll share an update as soon as we have more information. We apologise for the disruption.
Nov 03, 2026 - 12:34 GMT
European Region Operational
API Operational
Website Operational
Public Operational
AWS Servers Operational
AWS Load balancers Operational
AWS Databases Operational
AWS Global DNS routing Operational
US East Region Operational
API Operational
Website Operational
Public Operational
AWS Servers Operational
AWS Load balancers Operational
AWS Databases Operational
Voice & SMS Degraded Performance
Twilio Phone Numbers Operational
Twilio Client Web Operational
Twilio Conference Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Text-to-Speech Operational
Twilio TwiML Operational
Twilio REST API Operational
Twilio SMS Degraded Performance
Pusher Pusher REST API Operational
Pusher Pusher.js CDN Operational
Pusher WebSocket client API Operational
Pusher Webhooks Operational
Email Operational
AWS SES Email (eu-west-1) Operational
AWS SES Email (us-east-1) Operational
Support Operational
Intercom web application Operational
Intercom Intercom Mobile APIs Operational
Intercom Intercom Mobile APIs Operational
Intercom Small message delivery Operational
Monitoring Operational
Runscope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 3, 2026

Unresolved incident: Current Issue Logging into Gecko.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.