Interruption to email sending

Incident Report for GeckoEngage

Resolved

Earlier today, a system update temporarily affected the ability to send emails. The issue was identified and resolved promptly, and all email delivery services are now back to normal.

These emails have been stuck in a "processing" state and can be filtered on the messages section within the product.

We have made the decision not to mass-resend emails due to events and timely communication. If you would like emails resent, please contact support@geckoengage.com

Posted Nov 08, 2025 - 16:00 GMT