Increased response times
Incident Report for Gecko Form
Resolved
We have switched over to our secondary caching infrastructure and API response times are returning to normal levels. We will continue to investigate the cause.
Posted Sep 30, 2019 - 10:14 BST
Identified
We have identified problems with a caching layer and are taking steps to resolve this.
Posted Sep 30, 2019 - 10:11 BST
Investigating
We are investigating an increase in API response times leading to slow operation of GeckoForm in our EU region.
Posted Sep 30, 2019 - 09:59 BST