All Systems Operational
European Region Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Website Operational
Public Operational
AWS Servers Operational
AWS Load balancers Operational
AWS Databases Operational
AWS Global DNS routing Operational
US East Region Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Website Operational
Public Operational
AWS Servers Operational
AWS Load balancers Operational
AWS Databases Operational
Voice & SMS Operational
Twilio Phone Numbers Operational
Twilio Client Web Operational
Twilio Conference Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Text-to-Speech Operational
Twilio TwiML Operational
Twilio REST API Operational
Twilio Pricing and Usage Operational
Twilio SMS Operational
Pusher Pusher REST API Operational
Pusher Pusher.js CDN Operational
Pusher WebSocket client API Operational
Pusher Webhooks Operational
Email Operational
AWS SES Email (eu-west-1) ? Operational
AWS SES Email (us-east-1) Operational
Support Operational
Intercom web application Operational
Intercom Intercom Mobile APIs Operational
Intercom Intercom Mobile APIs Operational
Intercom Small message delivery Operational
Monitoring Operational
Runscope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 7, 2020

No incidents reported today.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - A configuration issue caused a queue delay to build in the EU Region, and for the queue (made up of customer actions in GeckoEngage) to begin having an adverse impact for customers around 4pm GMT+1. This issue was apparent for around 1 hour 30 minutes, and the queue is now catching up (meaning actions are beginning to run again).

Customers would have seen an impact importing data, running certain types of workflows, and other actions that involved refreshing certain types of data.
Jul 2, 16:00 BST
Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020
Postmortem - Read details
Jun 26, 12:21 BST
Resolved - Attendees were unable to check-in for online events through the RSVP page. This issue continued to have an impact on attendees for 26 minutes, between 9:36am and 10:05am.

This issue impacted both the EU and US-E regions. It was caused by a misconfiguration in our infrastructure as the team worked on increasing capacity for clearing.
Jun 26, 09:30 BST
Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.