Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
European Region Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Website Operational
Public Operational
AWS Servers Operational
AWS Load balancers Operational
AWS Databases Operational
AWS Global DNS routing Operational
US East Region Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Website Operational
Public Operational
AWS Servers Operational
AWS Load balancers Operational
AWS Databases Operational
Voice & SMS Under Maintenance
Twilio Phone Numbers Operational
Twilio Client Web Operational
Twilio Conference Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio Text-to-Speech Operational
Twilio TwiML Operational
Twilio REST API Operational
Twilio SMS Under Maintenance
Pusher Pusher REST API Operational
Pusher Pusher.js CDN Operational
Pusher WebSocket client API Operational
Pusher Webhooks Operational
Email Operational
AWS SES Email (eu-west-1) ? Operational
AWS SES Email (us-east-1) Operational
Support Operational
Intercom web application Operational
Intercom Intercom Mobile APIs Operational
Intercom Intercom Mobile APIs Operational
Intercom Small message delivery Operational
Monitoring Operational
Runscope Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
IBM Watson Degraded Service
Resolved - We can confirm that the issue with IBM Watson has now been resolved.
• IBM ChatBots have returned to full service.
• Hybrid Bots are once again utilising both AI and IBM Watson as expected.

Thank you for your patience while IBM acknowledged and resolved the issue on their side.

We’ll continue to monitor the situation closely over the next 24 hours and will keep you informed if anything changes.
Jun 3, 05:40 BST
Monitoring - We are currently monitoring an issue with IBM Watson Cloud, which is impacting IBM Watson ChatBots.

As a result:
• All IBM Watson Bots are currently displaying a Technical Difficulties message.
• All Hybrid Bots (IBM Watson + AI) are temporarily running in full AI-only mode.
• All AI-only Bots remain fully operational and are not affected by this issue.

We’ll continue to monitor the situation closely. For live updates, you can visit IBM’s status page: https://cloud.ibm.com/status

We’ll keep you informed with any developments.
Jun 2, 21:25 BST
Jun 2, 2025
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

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